Contact Us
Get in touch for expert IT and telecom solutions tailored to your business needs.
Frequently Asked Questions
What services do you offer?
We provide integrated IT solutions and telecommunication services, including cloud hosting and secure VoIP.
How can I contact support?
What is your service area?
Do you offer 24/7 support?
What is managed IT services?
Yes, we offer 24/7 expert support for all our services to ensure your business runs smoothly.
Managed IT services involve outsourcing your IT operations to ensure reliable, secure, and scalable technology infrastructure for your business.
Our service area primarily covers London, UK, providing tailored solutions to local businesses.
You can contact support via our website or by phone for immediate assistance.
Location
MYE Ltd is based in London, UK, providing integrated IT and telecommunication solutions to empower your business.
Address
MYE LTD | 21, Victoria Avenue, London, E6 1EX United Kingdom
Hours
Mon-Fri 9am - 6pm
Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail info@myeltd.co.uk
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
21, Victoria Avenue, London, E6 1EX
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@myeltd.co.uk